General
What is CrestGate Finance?
CrestGate FinanceCapital makes it easy to manage your cryptocurrency. Buy, sell, and track Bitcoin and other digital assets securely, with a smooth experience for both beginners and experienced users.
Is CrestGate Finance available worldwide?
Yes, CrestGate Finance is accessible from most countries, but certain regions may have restrictions due to local regulations. We recommend checking our terms of service to confirm if your country is supported.
Accounts & Security
How do I create an account?
Click the “Register” button on our homepage and fill in your details. You’ll need a valid email address, a strong password, and to accept our terms and conditions.
How do you protect my account?
We use advanced encryption, two-factor authentication (2FA), and regular security audits to ensure your account and funds are safe.
What should I do if I forget my password?
Click “Forgot Password” on the login page, enter your registered email, and follow the instructions to reset your password.
Investments
What assets can I invest in?
CrestGate Finance supports Bitcoin, Ethereum, and other major cryptocurrencies. We also provide investment opportunities in emerging digital assets based on market research.
Can I set up multiple investments?
Yes! You can create multiple investments to diversify your portfolio and maximize your potential returns. The more you invest, the more opportunities you have to grow your wealth with CrestGate Finance’s proven strategies.
How do you calculate returns?
Returns are based on real-time market prices and include both realized and unrealized gains. You can view detailed performance analytics in your dashboard.
Payments & Withdrawals
What payment methods do you accept?
We accept cryptocurrency deposits. Crypto payments are fast and secure, letting you fund your account almost instantly. Plus, you don’t need to provide ID, giving you a seamless, privacy-focused experience while taking advantage of the latest in digital finance.
How long do withdrawals take?
Withdrawals to crypto wallets are usually processed instantly but may take up to 24 hours.
Are there any fees?
We do apply a small transaction fee to cover blockchain network (gas) costs. Our platform is designed to keep these fees as low as possible, so most users can trade and invest with minimal impact. You can always check the full fee schedule in your account for transparency.
Technical Support
I found a bug. How do I report it?
Please contact our support team through the “Contact Us” page or email us at support@crestgatefinance.com with details and screenshots.
Why can't I log in?
Ensure you’re using the correct email and password. If the issue persists, reset your password.